Booking Process:
  1. To secure our services, clients must initiate the booking process by contacting us via our
website, email, or phone.

Retainer Fee:
  2. To officially reserve your date, a 50% non-refundable retainer fee is required. This
secures our time, gear, and creative resources for your project.
Retainer fees are applied toward the total cost of your package. Remaining balance is
due the day of the shoot.

Payment Schedule:
  3. The remaining balance is due on the day of the scheduled session, unless otherwise
communicated.
  Clients may pay through Zelle, debit/credit card, or via our secure invoice system. Booking and payment can also be completed directly through our website.
   ● For projects over $500, payment must be made through card or invoice for
proper documentation and protection.
   ● Checks and Net 30 terms are accepted only for approved business clients with a
signed written agreement. Work will not begin until terms are confirmed.
   ● Cash is accepted for select local bookings under $500 and must be paid in full
prior to the session. A digital receipt will be issued.
   ● All payments are invoiced and documented. Late payments may result in delivery
delays or added fees.

Work Commencement:
  4. Final edited deliverables will not be released or delivered until full payment has been received and cleared.

Cancellation and Refund:
  5. In the event of cancellation or reschedule, the non-refundable retainer is forfeited. All payments made are non-refundable once services have been rendered or the event date has passed. No refunds are issued for dissatisfaction with creative outcome.

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Creative Subjectivity:
  6. Client acknowledges that photography and videography are creative services and subjective in nature. Dissatisfaction with style, composition, editing, or creative direction does not constitute grounds for a refund, chargeback, or partial reimbursement.

Package Details:
  7. Each package clearly states what’s included (shoot duration, edits, locations, etc.).
Add-ons or custom requests are available for an additional fee.

Travel and Accommodation:
  8. For sessions or events outside of our 25-mile service radius, travel and accommodation
expenses will be billed separately and are the responsibility of the client.

Accommodation Fee:
  9. For bookings made less than 3 calendar days before the scheduled session, an
additional $100 last-minute accommodation fee will apply. This fee covers expedited
scheduling, priority resource allocation, and any necessary travel or staffing adjustments.
This fee must be paid along with the retainer to secure the booking.

Copyright and Usage:
  10. WNR Productions retains the copyright to all photographs and videos produced. Clients
receive a license for personal use, including sharing on social media. Commercial use of
the media requires prior written consent.

Delivery Timeline / Delivery:
  11. Final, edited content will be delivered within 14 business days after the shoot — unless
otherwise communicated based on project scope.
Rush edits may be available for an additional fee.
  Delivery is via:
   ● WNR PRODUCTIONS Client Album
   ● Dropbox
  Unless another method is agreed on.
  Only final edited deliverables are included in all packages. Raw, unedited footage is not included by default.
  Raw footage is considered proprietary working material and is not included in any package. Release of raw files is available only at the discretion of WNR Productions and, if approved,
will require an additional licensing fee.
Raw footage is not a final product and does not represent the quality or standard of WNR Productions’ finished work.

Revisions:
  12. Your package includes one round of revisions (photo/video). Additional changes
beyond the first round may be subject to additional charges, starting at $50 depending
on scope.
  Revision requests must be submitted within 5 business days of delivery.
  Any additional video edits requested after final delivery are subject to the following rates:
   ● Under 2 minutes: $250
   ● 2 minutes or more: Starting at $350+
  Pricing may increase depending on complexity, turnaround time, or creative direction changes.

Rescheduling:
  13. If you need to reschedule, we’ll do our best to accommodate — but your retainer fee will
still be applied to the new date, provided it’s rescheduled within 30 days. After that, a
new retainer may be required.

Liability:
  14. We always aim for excellence, but in rare cases, unforeseen issues may occur (weather,
technical failures, emergencies). WNR Productions’ liability is limited to the amount paid
under the agreement.
  For live events and documentary-style coverage, not every moment or requested shot is
guaranteed due to the nature of live environments, timing, lighting conditions, crowd
movement, or other uncontrollable factors. WNR Productions will make a best professional effort
to capture key moments, but does not guarantee the capture of every specific moment or
individual.
  We are not liable for lost moments due to late arrival, uncooperative subjects, or changes in
schedule outside of our control.

Client Responsibilities:
  15. You agree to:
   ● Provide an accurate schedule, shot list, and expectations in advance
   ● Ensure access to shooting locations, permissions, and appropriate lighting or staging, if
needed
   ● Obtain any required model or talent releases

Force Majeure:
  16. In cases of natural disaster, illness, acts of terrorism, or other events beyond our control,
we reserve the right to cancel or reschedule your session without penalty. We will work
with you to find the best solution possible.

Dispute Resolution:
  17. In the event of a dispute, both parties agree to resolve matters through mediation or
arbitration, following local New Jersey laws.

Additional Costs:
  18. Packages include a set number of hours. Any time beyond the agreed duration will be
billed at $150/hour.
Privacy and Consent:
  19. We respect your privacy. Select images or video clips may be used in our portfolio or
social platforms, unless you explicitly request otherwise in writing.

Signature:
  20. Submitting your non-refundable retainer fee confirms your agreement to these terms. A
digital signature or written acknowledgment may also be requested to finalize your
booking.

**By booking our services, clients acknowledge and agree to the terms outlined in this
policy. We recommend reviewing the contract carefully before submitting the deposit.**

If you have any questions or need further clarification, please feel free to contact us.

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* Effective: 02/02/2026